Join Date: Mar 2007
Location: West Palm Beach, FL
***BUYERS BEWARE: OTT is Not as described, they will take your money***
Over The Top Performance is the company. I paid for an overnight delivery and it didn't arrive until 5 days later. They would not refund me nor get the money back from UPS. That was not my fault and I just got billed back on my credit card when I denied the charge 3 months ago. Not good business, customer service, and Still 3 months later is trying to charge me for an overnight paypal that was not recieved overnight. I will no longer do business with them and have reported them to the BBB. Buyers Beware. I would definetely look elsewhere if you are looking for a part because their website does not even tell you if an item is in stock or not. I had to make 3 different appointments with my installer because of this fiasco. Oh and that Overnight charge they are still billing me for and I have to wait to take out another claim against them because of their bad business. I am sorry but if I pay for overnight shipping on top of regular shipping and get it in 5 days because of UPS'S mistake, that is not my fault and a Good business would see that and take it up with the Shipping service and not the customer, right Josh? Oh and did I mention their main Phone line is to a cell phone that has a full mailbox? Either way everyone, I just don't want this to happen to you.
Last edited by xpanterax; 06-13-2009 at 12:38 PM.