Saturn ION RedLine Forums banner

Status
Not open for further replies.
1 - 18 of 18 Posts

·
Likes "Cheese" and "Head"
Joined
·
16,889 Posts
Discussion Starter #1
The real purpose of forum moderators revealed | Community Building


As your forum becomes popular, you will inevitably need help administering it. Many forum owners understand the need for forum moderators but few understand what their real purpose is. This article will reveal what forum moderators should be used for – follow this advice and you will have an immediate head-start over your competitors.

Forum moderators are not police officers

The biggest mistake forum owners make when taking on forum moderators is expecting them to police the community. Many see the main role of moderators as enforcers of the site rules, as people who delete posts they don’t like and lock topics the moment they run off-course. If these are the priorities of your moderators, you are doing it all wrong.

As I have said before, you must never repress your community. You must ensure that you moderate your forum effectively – this means adopting a laissez-faire approach and allowing your members a large amount of freedom. If you or your moderators crack down on members the second they step out of line, you will be sending a negative signal to your community that free speech is not tolerated on your site. You will make people nervous and discourage them from getting involved – hardly the ingredients for a successful community!

Forum moderators should promote interaction

The primary role of a forum moderator should be to promote interaction. A forum moderator should be posting new threads and adding new content to the site. They should be helping out members with their queries and they should be keeping threads alive by asking questions.

I am not saying that forum moderators shouldn’t be allowed to delete or lock threads that are inappropriate – of course this should be one of their roles. What I am saying is this should never be their primary role.

When you take on forum moderators you need to make it clear exactly what you expect from them. Most moderators see themselves as forum police officers and will only edit/delete/lock content without creating any themselves. This is a mistake – make sure your moderators know that their primary role is to encourage interaction, to encourage member involvement, and to encourage a sense of community within your forum.

Your moderators

Do you have moderators on your forum? Have you made their role clear to them? Have you advised them that their primary role should be to create content and encourage member interaction? Share your thoughts and opinions by leaving a comment below.



*********************************************************************************************************************************



I am not going to focus on the negative porition of forum moderation because we all know what is going on here.

BUT

What I would like to talk about is the second half of this info.

RLFs does not have active moderators who promote interaction and information sharing. RLFs does not have active moderators who update "Stickied" threads. RLFs does not have active moderators who start threads to encourge discussion about the topics that RL owners care about.

Moderators should be a member first, a Moderator second.
 

·
Registered
Joined
·
1,507 Posts
Excellent article!
I think every moderator should take a good long read, and take it all in.

BTW... I like the last line of your post... :)
 

·
Administrator
Joined
·
381 Posts
So who would like to step up and become a moderator? I have asked the community before to little response, and the only suitably level headed individuals who answered are already mods here. You seem to be an expert on moderation and moderators GMredline. Who would you suggest buddy?

Nadeem
 

·
the HepKitty
Joined
·
2,127 Posts
I have said in the past that there really isn't a 'forum moderating' handbook. Hmm, maybe there is... I'll read this article. But I will also point out that as a moderator we have more information about certian things that might be happening as oppose to regular members. Sometimes, tough decisions have to be made.
 

·
Registered
Joined
·
1,659 Posts
I nominate gmredline to be a moderator, if it's up for vote
 

·
Registered
Joined
·
1,507 Posts
To both of you... I've said it before, and I'll say it again; it's not a hard job... anyone can do it, with enough time and patience. You just need to set some ground rules, and not let the power get to them. Sometimes, even mods need a break at times.

I'm by no means new to the whole thing... as I've stated in the past, I run enough local forums to know how to deal with people on and off line. No one is a 'bad person' because they can. You can always avoid a banning. Even the trolls that come over to flame can be reasoned with, and eventually become good members.

As far as who I'd suggest; pick someone well known and respected in the community, who is knowledgeable about RL's, LSJ's, and is familiar with forums. Lay down some ground rules, and give them some communication reading to go over. Between the respect, and communication, the mod job will be relatively easy.
Now, I don't want to volunteer someone without them agreeing to it... but GMRedline would make an excellent mod... he fits the job description perfect. Just my 2cents.
 

·
the HepKitty
Joined
·
2,127 Posts
To both of you... I've said it before, and I'll say it again; it's not a hard job... anyone can do it, with enough time and patience. You just need to set some ground rules, and not let the power get to them. Sometimes, even mods need a break at times.

I'm by no means new to the whole thing... as I've stated in the past, I run enough local forums to know how to deal with people on and off line. No one is a 'bad person' because they can. You can always avoid a banning. Even the trolls that come over to flame can be reasoned with, and eventually become good members.
This isn't my first dance btw, I have 5 years of moderating experience from a few other forums. At times and most of the time it can be easy, but then sometimes things happen which require tough and unpopular decisions.
 

·
Registered
Joined
·
1,507 Posts
This isn't my first dance btw, I have 5 years of moderating experience from a few other forums. At times and most of the time it can be easy, but then sometimes things happen which require tough and unpopular decisions.
No offense... but maybe you need a break.

The second you became a mod, things 'changed'... and you said it yourself.

Funny how things change.... when your name is in bold red letters.
yeah, they change.
There should be no change... a mod is a member.... and if they can't stick with the community, they will lose the trust and respect.
 

·
the HepKitty
Joined
·
2,127 Posts
No offense... but maybe you need a break.

The second you became a mod, things 'changed'... and you said it yourself.




There should be no change... a mod is a member.... and if they can't stick with the community, they will lose the trust and respect.
yes they do change, you go from being a member to having to uphold rules and boundries set forth by the Staff, which is exactly what I meant.
 

·
Registered
Joined
·
1,507 Posts
yes they do change, you go from being a member to having to uphold rules and boundries set forth by the Staff, which is exactly what I meant.
And that apparently affects the attitude of a person?
So, your telling me that one day you can be joking and making off topic comments, and side railing threads... but the next day you are not allowed to... right?


Truth be told... things don't change.
I'm hoping that a moderator has some of status to start with, who obeys the rules, and is focused on the better of the community.... therefore no change should occur. The only difference, is that instead of reporting the topic to a mod... they would deal with the issue directly, and appropriately.
 

·
the HepKitty
Joined
·
2,127 Posts
Things do indeed change, there are certian members here whom I won't mention, that I believe most would agree if they were made a moderator, they would have to discontinue certian behaviors that they currently engaging in, but these behaviors are probably what keeps them from moderation consideration to begin with, so we'll agree to disagree on that one.
 

·
Premium Member
Joined
·
2,332 Posts
What the heck, I'll throw my hat into the ring for being a moderator. I peruse every day, I have an interest in seeing how to sections, etc... be updated to appropriately reflect things, and for the admins I used to be a vendor which means I know how crappy and frustrating it is when people try to get free advertising while the rest of us are paying. I won't argue that I know everything about the LSJ, but I can certainly think of interesting topics to bring up to help educate people and of course I know most of the quirks of the vehicle since I own an 04 and have been on here since then.

In addition, I have some biting sarcasm and a good sense of humor which allows me the ability to brush off cheap jabs which would be beneficial for the forums in that overreaction would not take place.

Ra Ra Cynic FTW!
 

·
Registered
Joined
·
1,507 Posts
If you're fit for the job... things shouldn't have to change.
If you're questionable for the job, or need direction to do the job... thing might have to change.

In the case of most forums... the admin team should be selecting someone based on them being fit for the task.
 

·
the HepKitty
Joined
·
2,127 Posts
If you're fit for the job... things shouldn't have to change.
If you're questionable for the job, or need direction to do the job... thing might have to change.

In the case of most forums... the admin team should be selecting someone based on them being fit for the task.
which again I disagree with you. Each individual is different and some would require drastic change as a moderator.

And even some who 'are fit for the job' as defined by the staff and not any regular members opinion, would have to change to atleast some extent.

With that said I do see points of your side, though still disagree.
 

·
Registered
Joined
·
3,125 Posts
Drastic Change for a person to become moderator = not fit to do the job = Should not be a moderator. So far this is What ive gathered from page 2, and I whole heartedly agree. In my 2 years of moderating there were no "drastic changes". If your apart of the community, and are actually a participant rather than someone lurking in the shadows, then the job should be no challenge.
Alpha (Corey) is a good example. The man was an outstanding member, and seems to be a very good moderator as well. The only "drastic change" that effected him was the nifty moderator control panel. I cant see it being much more difficult.
 

·
Registered
Joined
·
1,507 Posts
And even some who 'are fit for the job' as defined by the staff and not any regular members opinion, would have to change to atleast some extent.
And to that point, I say, it does not make them fully fit for the job.
A respected, and knowledgeable member is generally one that is very involved with the forum community. If they are not, they have the added task of gaining the trust of the forum, while in a 'mod' position.
 

·
Administrator
Joined
·
381 Posts
This nice thread is beginning to become a personal battle of sorts, one that should be taken off the open forums and into PMs. It appears the thread has been derailed and now will be closed. If anyone is interested in moderating, please feel free to send me a PM about it and we will take your name into consideration. Thanks for the input and your informative post about what your source thinks moderation is all about. Cheers!

Nadeem
 
1 - 18 of 18 Posts
Status
Not open for further replies.
Top